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Free Shipping for Orders Over $199!*
Free Shipping for Orders Over $199!*

International Ordering

Placing an International Order

  1. Submit an order with a delivery address outside the 48 contiguous United States. A shipping cost of $0.01 is applied and serves as a placeholder until accurate shipping options, based on the size, dimensional weight and destination of the item(s) ordered, are calculated by our team. Please note: Simply adding these items to your cart does not trigger this calculation process. You must first place an international order online or by contacting our Sales Team at 1-888-414-4705 or sales@outbacktoys.com.
  2. Next, we will email the shipping quotes to the email address entered with the order.
  3. To finalize the order, reply directly to our email with your choice of shipping option. We will invoice you for the shipping cost, watch for your payment, then ship your package as soon as possible after the funds are paid. Please note: International orders do not ship until a shipping option is selected and paid for.

All pricing (items and shipping) is presented and must be paid in US Dollars ($USD) - no other currencies are accepted. You are responsible for knowing what you will be charged based on the conversion rate applicable to your currency. Outback Toys cannot estimate this for you.

Outback Toys is not responsible for any tariffs or duties owed on packages at the time of delivery. All transit times are estimates and are not guaranteed. Outback Toys cannot predict, prevent or in any way be held responsible for service disruptions. Outback Toys will not lower any item values on customs forms.

International Shipping Servies

FedEx International
  • Preferred service with transit time of approximately 3-5 business days.
  • This is an insured service with full tracking
  • Valid street address required for shipping - FedEx will not deliver to a PO Box.
UPS International
  • Preferred service with transit time of approximately 4-10 business days.
  • This is an insured service with full tracking.
  • Valid street address required for shipping - UPS will not deliver to a PO Box.
US Priority Mail International
  • Value-based service with transit time of approximately 2-3 weeks.
  • This service includes insurance and tracking, but insurance through Outback Toys only covers the package from the time it leaves Outback Toys until it reaches the receiving country's customs/mail system.
  • From the time the package enters the receiving country's customs, the customer accepts all responsibility for any loss of or damage to the package.
  • Outback Toys and US Mail do not offer insurance from customs to the customer's address.
  • Outback Toys is not responsible for customs issues or an incorrect address unless by fault of our own.
  • By choosing this value-based service, you agree to limited insurance and accept the above risks.
  • Outback Toys is not liable for packages that are lost or damaged after reaching customs or en-route to the final shipping address. 

    Cancelling an International Order

    To cancel an international order that has not yet been processed or shipped from our facility, please respond to our shipping options email with a cancellation request. We will close the order and issue a full refund in USD. Please note: Refunded amounts may differ from original payment amounts in your own currency due to changing international currency exchange rates and any applicable transaction fees from the payment method/entity you used for payment. Outback Toys cannot predict or alter the effect of exchange rates and/or transaction fees on international order refunds.

    Canadian Orders

    We utilize UPS, FedEx and US Mail when shipping to Canada. FedEx and UPS are preferred options due to overall transit time and value. If you choose to have your order shipped via FedEx or UPS, applicable HST/PST will be added to your invoice, and there will be no additional fees after your package is shipped from our facility, including no brokerage fees. All shipping charges will be quoted and billed up front (after your review and selection of a shipping option), and your package will be delivered right to your door!

    Item Considerations

    Bruder Toys

    As an authorized Bruder Toys America retailer, Outback Toys cannot ship Bruder Toys items outside of the United States. We apologize for any inconvenience this causes, and we thank you for your understanding!

    Non-Warrantied Items

    The following types of items are not insured (and carry no warranty) when shipped outside of the United States, regardless of the shipping carrier:

    • Items made of resin
    • 1/8 scale items
    • Pedal tractors, pedal cars, pedal trailers, pedal combines and any other pedal items
    • Display cases
    • Items that contain neon lights
    • RC items

    We commit to packing and protecting these types of items to the very best of our ability. However, due to their greater fragility, we cannot guarantee that there will be no breakage/damage upon their arrival

    Insurance will not cover any damage sustained to these types of items during shipping. As such, please understand that any damage that could occur during shipping is at your risk. You as the purchaser assume any/all responsibility.

    We do not desire to discourage you from ordering these types of items for international delivery - we are grateful to serve you, offer you the items that you are interested in and pack these items with care. We successfully ship these types of items internationally consistently, but the risk for damage is higher than that of other types of items.